For the latest COVID-19 information, including Good Shepherd's visitor policy, CLICK HERE.  


COVID-19: Information on Coronavirus for Good Shepherd Rehabilitation Network Patients

Ensuring the health and safety of our patients, visitors and staff is our first priority; therefore, Good Shepherd Rehabilitation Network is exercising every precaution to protect against coronavirus/COVID-19.

How Is Good Shepherd Responding to COVID-19?

  • All of our facilities, including outpatient locations, are hospital based, so we are held to a very high safety standard when it comes to cleaning and disinfecting patient rooms, therapy equipment, tables, common areas and high touch surfaces.
  • We clean all equipment before and after use and have increased the frequency of deep cleaning procedures in both inpatient and outpatient locations.
  • In addition, our employees practice rigorous hand washing procedures.
  • We are implementing visitor restrictions at our inpatient facilities, with some exceptions for extenuating circumstances.
  • We are screening patients at outpatient facilities to ensure they are healthy upon arrival and are restricting access for anyone with fever or symptoms of a respiratory infection.
  • We are placing volunteer duties, support groups and other activities on hold.

Inpatient Visitor Restrictions in Place

Effective immediately, a strict visitation policy is in effect at the Good Shepherd Rehabilitation Hospital, Pediatric Unit, Specialty Hospital, Good Shepherd Home – Bethlehem and Good Shepherd Home – Raker Center to protect the health of our patients, residents and staff during the COVID-19 outbreak.

In these facilities, no visitors will be permitted except under special circumstances, including:

  • Visitation of a patient near end of life
  • Situations where the visitor is essential to the patient/resident’s emotional well-being and care

If your visit falls within one of these categories, please call the appropriate unit/floor nurse manager or call 1-888-44-REHAB (73422).

All admitted visitors will undergo health screening upon arrival.

Outpatient Appointments

If you are experiencing even mild respiratory symptoms (cough, sore throat, trouble breathing, fever, etc.), we ask that you call to reschedule your appointment and contact your primary care physician. Outpatients may bring one caregiver if needed for assistance during their therapy appointments. All patients and caregivers will be screened upon arrival at every visit. Please speak with a member of the staff for more information.

Outpatient Pediatric Rehabilitation

Good Shepherd Pediatric Rehabilitation has reviewed the recent recommendations for COVID19 and social distancing. We care about your child’s condition and we are taking numerous precautions to protect you, your child, our staff and the community. Because every child has unique needs, your outpatient site will contact you individually to discuss your therapy options or reschedule your child’s appointment.

Vendor and Service Visits

To protect the health and safety of our patients, staff and the community, Good Shepherd Rehabilitation Network (GSRN) is suspending all non-essential vendor and service visits at all facilities, effective March 18, 2020.

Non-essential vendors with meetings scheduled at GSRN are asked to replace in-person meetings with webex or conference call.

Only essential vendor representatives required to service GSRN’s operations or repair/maintain critical equipment will be allowed on site to perform those services, including:

  • HVAC and fire alarm systems
  • Sanitation and pest control
  • Delivery of supplies/medications
  • Utilities and garbage
  • Contracted staff who perform essential functions, including food service and agency nurses

We ask that all vendors work directly with their GSRN contact to determine how and if service should occur.

Other Services

Effective March 17, 2020, in accordance with CDC guidelines, services such as the Good Shepherd Fitness Center and Rock Steady Boxing are suspended until further notice.

With Visitor Restrictions/Limitations in Place, How Can I Visit with My Loved One?

We encourage you to consider alternative forms of communication, such as FaceTime and Skype, where possible. Please speak with the staff caring for your loved one.

Thank you for your cooperation and for trusting Good Shepherd Rehabilitation Network with your care.