Letter From the President - Gratitude Heals
At Good Shepherd compassionate healing is at the heart of what we do. Our therapists and physicians use innovation, education and clinical expertise to help heal those with physical disabilities. But there are other kinds of healing taking place here every day, and that is healing of the soul through relationship building.
So often I have heard patients and our long-term care residents praise the acts of kindness and superb caregiving that are among the hallmarks of the Good Shepherd experience. At every level of our organization from security officers, housekeepers and certified nursing assistants to nurses and our chaplain, it’s often the little things that make a big difference in the healing process. Our volunteer patient ambassadors play an important role in enhancing the patient experience. They received the 2017 Conrad W. Raker Volunteer of the Year Award and with good reason. Whether it’s answering a family’s question about where to find the cafeteria or just sitting and listening to patients talk they are participants in healing.
For Chaplain Paul Xander, gathering strength from family, friends and his faith contributed to his healing and brief return to his ministry at Good Shepherd after a lengthy illness. Chaplain Paul’s sudden passing in April leaves us deeply saddened, but he also left an inspiring message of hope and gratitude in his final Reflections column which you’ll find in this issue.
Our daily lives are often in need of healing to offset stress. Dr. Mary Brownsberger, our director of psychology, reminds us that when we practice gratitude our stressed out mind, body and spirit gets needed relief. My own experience has taught me that giving back has a powerful healing impact. Whether it is with those small acts of kindness, volunteering or supporting Good Shepherd’s mission through your donations, opportunities for showing gratitude are everywhere and easily within your reach.
John Kristel, MBA, MPT
President and CEO