outcomes

Focus on Patient Satisfaction

Patient SatisfactionLike many health-care organizations, Good Shepherd measures our customer service performance using Press Ganey®, an independent research tool. The survey we use is fairly common, but the scores we receive are anything but typical.

SPRINT to Independence

 
We all know someone who has suffered a stroke, broken bone, joint replacement, spinal cord injury, multiple trauma or brain injury. Medically necessary inpatient rehabilitation probably was part of the recovery process after your relative, friend or neighbor was stabilized at an acute-care hospital.